19 Cornwall
Redefining the modern tenant experience with Smart Core
About 19 Cornwall
Delivering workspace excellence in the heart of Birmingham’s business district, 19 Cornwall sets a new standard for what smart, sustainable office redevelopment can achieve. With increasing demands for secure, flexible, and user-centric environments, 19 Cornwall stands as a showcase for how powerful technology and heritage design can coexist to create places both future-ready and people-focused.

The challenge
The owners of 19 Cornwall set out to transform a landmark Birmingham property into a prestigious, sustainable workplace fit for modern tenants, all without losing its architectural charm.
They needed a technology foundation that could:
Support multiple occupiers with different operational needs
Be secure, scalable, and future proof
Integrate every building system, from access control to energy management – under one coherent platform
Deliver this performance invisibly, ensuring the technology serves people, not the other way around.
Traditional building management systems couldn’t achieve the level of integration and user simplicity required. The building needed a true digitaloperating system.

The Smart Core solution
Smart Core became the unifying platform for 19 Cornwall. Acting as both the building Operating System (BOS), and workplace experience platform. The paring of Smart Cores BOS and Connect delivers a solution that enables advanced building operations and workplace user experiences to become totally seemless.
Working alongside Vanti, Associated Architects, Kier Property, and Willmott Dixon Interiors, the Smart Core approach was built around user experience first, with technology designed to follow.
Key solutions included:
Integration of Experience-first technology architecture informed by tenant and visitor journeys
Integrating of all on-premise and cloud enabled sub systems into one data source and a single API
FM Dashboard which enables facilities and operations teams to control and report of building health in realtime.
Operations Dashboard allowing realtime 'on-premise control and reporting from all sub systems within the buildings infrastructure.
Tenant experience app powered by Smart Core Connect, streamlining everyday workplace functions such as Visitor Management, Space Booking, access, and fault reporting.
Open, modular infrastructure ready for future technology upgrades and tenant-specific connections.
By building 19 Cornwall’s digital layer on Smart Core, the team ensured all systems - from HVAC to lighting to occupancy management - worked together seamlessly, and could be scaled without disruption.
Result
The outcome is a building that feels effortless to run and a pleasure to occupy. 19 Cornwall now sets a benchmark for how intelligent design and open technology can elevate commercial property operations.
For tenants, it’s a ready-to-go digital workspace equipped for hybrid working from day one. For operators, Smart Core provides real-time visibility across systems and a single point of control that enhances efficiency and reduces manual intervention.
Smart Core’s deployment ensures that 19 Cornwall remains secure, adaptable, and ready for tomorrow, all while operating discreetly in the background, without affecting the aesthetic of this beautifully crafted space.

"Vanti delivered exactly what we needed: discreet, intelligent technology that enhances the workspace without distracting from its design. They’ve given us a flexible, future-ready building that is effortless to run today and adaptable for tomorrow’s tenants."
- Tim Webb, Senior Development Manager at Kier Property - West Midlands & South West Region
In conclusion
From the Smart Core perspective, 19 Cornwall demonstrates how a building operating system turns technology from a collection of systems into a cohesive, people-centred experience - proving that smart doesn’t have to mean complex.
From day one, Smart Core has provided 19 Cornwall with a digital foundation that makes operations seamless, scalable, and distinctly tenant-friendly. The project proves that when experience leads and technology enables, the result is a building where everything, from efficiency and security to wellbeing and sustainability, truly comes together. 19 Cornwall is proof that a thoughtfully integrated building operating system can transform space into lasting value for its owners, operators, and the people who use it every day.
Further information
https://www.youtube.com/watch?v=8ei2LctZUy8

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