Effective Date: 9 April 2026
Last Updated: 9 April 2026
Version: 1.0
01 Introduction
This document lists the Sub-Processors authorised by Vanti Ltd ("Vanti"), trading as "Smart Core", to process Personal Data on behalf of Customers in connection with the Smart Core platform and services.
This list is maintained in accordance with Section 5.4 of the Data Processing Agreement ("DPA") between Vanti and the Customer.
1.1 Notification of Changes
Vanti will notify Customers of any intended changes to this Sub-Processor List (additions or replacements) at least thirty (30) days before the change takes effect, in accordance with the DPA.
1.2 Objection Process
Customers may object to a new Sub-Processor by providing written notice to Vanti within fourteen (14) days of notification, in accordance with Section 5.4(d) of the DPA.
02 Infrastructure sub-processors
These Sub-Processors provide the core infrastructure on which the Smart Core platform operates.
Company
Purpose
Data Processed
Location
Transfer Agreement
Microsoft Azure
Microsoft Corporation
Cloud hosting, compute, virtual networking, container services
All Customer Data (storage, compute)
United Kingdom (UK South, UK West)
N/A (UK processing)
Microsoft Azure Blob Storage
Microsoft Corporation
Object storage for documents, images, floor plans, exports
Files, documents, building plans, exported data
United Kingdom
N/A (UK processing)
Microsoft Azure Service Bus
Microsoft Corporation
Asynchronous message queue processing
Event payloads, notification data, job metadata
United Kingdom
N/A (UK processing)
Microsoft Azure Application Insights
Microsoft Corporation
Application performance monitoring, error tracking, telemetry
Anonymised usage telemetry, error logs, performance metrics
United Kingdom
N/A (UK processing)
Microsoft Azure Key Vault
Microsoft Corporation
Cryptographic key management, secrets management
Encryption keys, connection strings, API credentials (encrypted)
United Kingdom
N/A (UK processing)
Service
02 Database sub-processors
Service
Company
Purpose
Data Processed
Location
Transfer Agreement
MongoDB Atlas
MongoDB, Inc.
Primary database hosting (where cloud-managed)
Account data, building data, sensor data, configuration
United Kingdom / EU
UK Adequacy (EU)
Redis Cloud
Redis Ltd
In-memory caching, session management, job queues
Session tokens, cached query results, job metadata
United Kingdom
N/A (UK processing)
Note: Where Customers deploy SC-BOS on-premises, local SQLite and/or PostgreSQL databases are managed by the Customer and are not Sub-Processors.
03 Integration sub-processors
These Sub-Processors provide specific integration capabilities used by the Smart Core platform.
Service
Company
Purpose
Data Processed
Location
Transfer Agreement
Microsoft Graph API
Microsoft Corporation
Calendar integration, directory services, email (where enabled by Customer)
User directory data, calendar events, email metadata
UK / EU(Microsoft data residency commitments)
UK Adequacy (EU) / UK IDTA
Mapbox
Mapbox, Inc.
Map rendering, geocoding, geolocation services
Building coordinates, map viewport data, location queries
United States
UK International Data Transfer Agreement (UK IDTA)
Archilogic
Archilogic AG
Indoor floor plan rendering, 3D building models
Floor plan geometry, zone definitions, building layout
Switzerland / EU
UK Adequacy (Switzerland, EU)
04 Communication sub-processors
Service
Company
Purpose
Data Processed
Location
Transfer Agreement
eement
Postmark (ActiveCampaign, LLC)
ActiveCampaign, LLC
Transactional email delivery (notifications, alerts, account emails)
Recipient email addresses, notification content, alert summaries
United States
UK International Data Transfer Agreement (UK IDTA)
Note: The specific email service provider will be confirmed and updated in this list.
05 On-premises integrations (not sub-processors)
The following third-party systems may be integrated with SC-BOS on Customer premises. These are deployed and managed by the Customer and are not Vanti Sub-Processors. Data processing is under the Customer's control.
System Name
Description
Data Processed
Gallagher
Access control system
Customer-managed; data flows through SC-BOS on Customer's infrastructure
Hikvision
CCTV and video surveillance
Customer-managed; video data remains on Customer's infrastructure
BACnet devices
Building automation protocol devices
Customer-managed; environmental and control data
OPC-UA servers
Industrial device integration
Customer-managed; industrial process data
MQTT brokers
IoT message transport
Customer-managed; device telemetry
Xovis
People counting and occupancy
Customer-managed; occupancy data
Airthings
Air quality monitoring
Customer-managed; environmental data
Helvar
Lighting control
Customer-managed; lighting data
Shelly
IoT device control
Customer-managed; device data
Steinel
Sensor integration
Customer-managed; sensor data
Schneider Electric (Wiser KNX)
KNX building automation
Customer-managed; automation data
PestSense
Pest detection monitoring
Customer-managed; pest sensor data
06 Change log
Version
Description
Date
1
Initial Sub-Processor List created
9 April 2026
07 Contact
For questions about this Sub-Processor List or to subscribe to change notifications, please contact:
Data Protection Officer
Email: dpo@vanti.co.uk
Vanti Ltd (trading as Smart Core)
10 Bonhill St, London EC2A 4PE
United Kingdom